
Organisational Assessment
Assessments of organisational effectiveness in terms of business frameworks are often made by organisations internally, by advisors or, in the case of regulatory compliance, by trained assessors external to the organisations. The outcomes of these assessments are intended to provide insights into aspects of governance, processes, relationships, culture, improvements, performance management, risk assessment, and value creation that need to be addressed to support continuous improvement throughout the organisations.
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Regular organisational assessment is particularly important in this age of rapidly changing environments that are impacted by competition, technology, changing customer preferences, environmental challenges, new ways of working and doing business. Assessment is particularly important when organisations are in a transformational stage. Understanding the challenges that organisations must deal with, is crucial when organisational change is considered.
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The highly competitive environment that organisations find them in requires a focus on efficiency and effectiveness of all aspects including strategy, execution, relationships, alignment within, and readiness for rapid transformation when required. Well-designed assessments can be repeated to inform organisations on the effectiveness of transformational endeavours as well as alignment of various organisational aspects.
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Assessments can provide information regarding Strengths, Weaknesses, Opportunities, and Threats (SWOT) and the weakest links in business systems can be identified and corrected. Broadly based assessments can also provide valuable information to be used in organisations’ integrated reports.
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Assessment by a broad range of stakeholders from stakeholder groups involved with organisations can provide insights into organisational aspects that could affect organisations significantly. Such assessments could be performed with reference to business frameworks used by the organisations.
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Assessment structures using Stakeholder Voice are facilitated with the Organisation and the responses are managed by the Organisation.
Stakeholder Voice is a structured assessment system that enables organisations to engage with a wide range of stakeholders from different stakeholder groups to respond in the context of a business framework to encourage and facilitate:
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1. Broad based stakeholder participation
2. Governance compliance
3. Supplementing integrated reporting
4. Identifying process constraints
5. Enablement of continuous improvement
6. Instilling a culture of excellence
7. Alignment within
8. Identifying and managing risks
9. Improved communication
Stakeholder Voice Assessment Process

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Stakeholder Voice Assessment Responses
